Casino Employees: If you need to report a change of address or a charge/ticket you received please click the link below to be redirected to the new online Employee Report / Change Form.
The Cherokee Tribal Gaming Commission Main Office is located next door to Harrah's Cherokee Casino Resort, at the junction of Hwy 19 & Business 441. Harrah's Cherokee Casino Resort is located at the gateway to the beautiful Great Smoky Mountains National Park in Cherokee, NC. There are Tribal Gaming Commission offices located in each Casino and are staffed 24/7. The numbers for all staff are located on the staff page located on the Meet the Staff Page
Main Office (Administration and Licensing questions) 828-497-7556
Cherokee Casino Office (located in Harrah's Cherokee Casino and Resort) 828-497-8835
Murphy Casino Office (located in Harrah's Cherokee Valley River Casino and Hotel) 828-422-5015
PLEASE NOTE: WE ONLY HAVE JURISDICTION IN THE CASINOS LOCATED IN CHEROKEE NORTH CAROLINA AND MURPHY NORTH CAROLINA AND IN THE BINGO HALL LOCATED IN CHEROKEE NC. IF YOU HAVE ISSUES WITH ANY OTHER CASINO PLEASE CONTACT THEIR RESPECTIVE GAMING COMMISSION.